Choosing the right local garage door company is important because it ensures a quality install and repair. That means improved safety, longevity, and protecting your investment in your garage door.
Many homeowners don’t know exactly what they’re looking for when it comes to hiring a garage door technician which can lead to costly mistakes or safety concerns.
Hiring the right local garage door company comes down to asking the right questions upfront to find a trustworthy and skilled company.
5 questions to ask a local garage door company
1. Are you licensed, insured, and bonded?
This is a must when it comes to hiring a garage door technician. Why does it matter? Well, number one, it ensures the company meets industry and local standards. They aren’t sending out a guy who happened to be able to install his own garage door.
It also protects you if something goes wrong during installation or repair. All garage door manufacturers specify in their warranty that a door must be professionally installed to maintain the warranty. For example, here is Clopay’s warranty information.
Here’s what to ask for to ensure your local garage door company is licensed, insured, and bonded:
- Proof of business license
- Liability insurance and worker’s compensation coverage
- Bonding information if required in your state
2. How much experience do you have with garage door installation and repair?
Garage door companies who have been in business for a long time typically are more trustworthy and do better work with fewer mistakes. Otherwise, how would they continue to get business?
Here’s what to look for here:
- Years in business
- Specific experience with your type of garage door (residential, commercial, custom builds)
- Ask for examples of past projects
3. Can you provide references or customer reviews?
Hearing from real customers provides insight into the company’s reliability and service quality. If you have a big job – whether it’s commercial or some sort of special residential case – you might want to get a personal reference from someone who had the local garage door company do a similar project.
Otherwise, here’s what to look for:
- A good average rating on sites like Google, Angies List, HomeAdvisor, and the Better Business Bureau (BBB)
- A willingness to share references you can contact directly
- Patterns in feedback – not just one-off good or bad reviews
4. Do you offer estimates and warranties?
Getting an estimate is important to avoid surprise costs later. If they offer a warranty on their work, it shows the company stands behind their work and the products they install.
Here’s what to ask for:
- Clear, itemized estimates for labor and materials
- Specific details on warranties for parts and labor – what’s covered and for how long
5. How quickly can you respond to service calls or emergencies?
This one is a little tricky because there are some days when it seems like everyone is needing garage door repair and there are installs on the docket too. However, a broken garage door can be a major inconvenience and, worst, a security and injury risk. So, here’s what to look for here:
- Do they know their average response time for service calls?
- Do they offer 24/7 emergency services?
- How easy is it to reach them if something does go wrong?
Looking for a reliable local garage door company?
Choosing a local garage door company isn’t just about price. It’s about trust, professionalism, and long-term peace of mind. Asking these five questions can save you from frustration, hidden costs, and unsafe repairs or installations.
As for Garage Door Guy, we welcome any questions you may have. Check out our Google Reviews in which we have over 1,000 reviews and an average rating of 4.9. We also have an A+ rating with the Better Business Bureau. We’ve been in business for over 10 years. We offer free estimates on installs and, of course, we are licensed, bonded, and insured.
Contact us today for any repairs you need or, if you’re looking for a new garage door install, get your FREE quote and buyers guide here!
