Testimonials From Our Customers

aims for your complete satisfaction with every service call and installation we perform.

We think our customer service is top-notch, but don't take our word for it. Below are just some of the 300+ reviews we have received on Google from customers facing the same issues as you may be.

This company is amazing. Their use of technology is seamless. From the face to face visit in their beautiful showroom to the professionalism from the technician, this business exceeded my expectations. I thought this local Strafford business would be OK for what I needed, but they were understanding of my needs, quick to deliver, and even exceeded my customer service expectation (which is very high after 25+ years in the service industry). Thanks Garage Door Guy and staff!

John A.

The Garage Door Guy sent us a text of who would be showing up and an approximate time and they showed up exactly as stated. The repair man, Will, was very courteous, polite, and worked quickly but efficiently. This is the second time we've used Garage Door Guy and will continue to use them. Great company! We will continue to recommend!

Mandy P.
Brian M.
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What a wonderful company! We needed some work done on our garage door, and they were able to schedule an appointment quickly. The technician Justin was friendly, professional, and did a wonderful job. It is nice to have a working garage door again. Thanks Garage Door Guy!
Travis K.
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Super fast job, and done with perfect precision. The installer was nice, well spoken, and very polite and professional. I would highly recommend them to anyone who needs garage door service. Thank you and everyone have a blessed day.
Debbie B.
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Great company. Justin was here when he said he would be. Very pleasant. Explained everything that needed to be done first. Gave me a quote on the expense. Reasonable price. Work was finished fast. Would definitely recommend them.
Margaret G.
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I called Garage Door Guy when my garage door wouldn’t open. They were quick to work me in, and quickly had it repaired on a Friday. Everyone was courteous and professional. I would recommend them highly.
Kathy S.
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This company is the best! They service my rental properties and not only is their work spot on and very reasonably priced, their communication goes above and beyond, making sure their service date and time is convenient for both tenants and property owner. I very much appreciate their expected time of arrival texts on day of service.
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I called them out to just do some Pre-maintenance on my doors. Will did an inspection on both doors and made adjustments he thought were necessary. When he was done, he talked with me, answered any questions I had, and told me the condition of my doors. As for the company, I think they have great communication with their customers. The day before I got a text reminding me of my appointment. Then the morning of, another text telling me he was on his way with a picture of the technician, his name and a brief history of his experience in the industry. The text even had a link giving me the ability to track him and his arrival. Very well satisfied with the company as a whole and have no problem recommending them to my friends and family.

Clay W.

I am very impressed by this company. Everyone was super friendly and helpful, from the woman who answered the phone to the technicians that came to replace my garage door motor. The techs, Derek and Justin, were great at explaining everything and getting it all done efficiently. Derek even programmed my homelink system in my car for me before they left. Thanks for such great, friendly service!

Nicole P.

Quick and painless torsion spring replacement. They showed up on time, and gave me three repair options with great explanations. When we agreed on the repair, the work was done super fast. Now my garage door works again and is even quieter than before.

Nathan M.
Suzyn H.
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I appreciated the text and phone communication from the time I set up my appointment. I especially liked the text that included a photo of who and when to expect to complete my service call. My technician, Will, was kind, courteous and very efficient. I highly recommend Garage Door Guy!
Doug R.
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Chad did a great job installing our new garage doors! They work beautifully! We are very happy with the doors, and the install was done perfectly! 10 of 10! Thank you to the Garage Door Guy team who got it done for us!
Ruben B
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Derek showed up right on time and walked me through what he was seeing and his recommendation for replacement. My insurance approved the estimate and the office was quick about ordering my new door. Awesome service as always!
Deb P.
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Very fast service. Office help was great getting me an appointment in a timely manner. Technician, Chad, was polite, knowledgable, and very efficient. Hard to find good service like this. Called them on a recommendation and would definitely pass it on.
Sandra D
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I called them this morning at 8:00am to replace a broken garage door spring. Chad and Justin were here and had the spring replaced before noon. The guys were very professional. I appreciated that the company sent me a text letting me know, ahead of time, a description of the guys and their photos.
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